Ratings & Reviews

Overall Rating

5(141 reviews)98.6% of customers recommend this property

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Resident Reviews

Affordable and Decent communitysubmitted by Ananda R. - |Recommended: YesAffordable and spacious apartments
-submitted by Natalia N. - |Recommended: YesIts a beautiful community. Both the interiors and exterior landscaping are wonderful and perfect a place to call home
response from property -Hello Natalia, We appreciate you taking the time to write a review on our website. We are happy you are enjoying your home at The Trails. Thank you and best regards, Terri Sartor, Business Manager
Quiet and friendly communitysubmitted by Shoba M. - |Recommended: YesI have enjoyed staying at Trails at Valley Ranch the last 7 months. It is quiet, safe and a calm community feeling. The location of the apartment is great , so accessible to all restaurants, stores and to cinemas. The staff are helpful, professional and prompts in their response to any issues. Hope the positive experience continues. Wishing the staff the best and appreciate their efforts in all that they do.
Nice Placesubmitted by Zari S. - |Recommended: YesI enjoy living here. I love the people who work in office as they are extremely nice and friendly. I feel very comfortable and safe living in this complex. I would recommend this place to a friend.
Good communitysubmitted by Keerthi R. - |Recommended: Yesgood community
Thank yousubmitted by Sailatha M. - |Recommended: YesThank you
Good and Safe living Experiencesubmitted by Savita J. - |Recommended: YesGood
The property was very well located for me. The apartment unit was a little out dated.submitted by Molli M. - |Recommended: YesAll services were very easily accessed, and the office managers were extremely helpful.
Great placesubmitted by Raymond W. - |Recommended: YesThis complex is a good place for a good price. The office staffs are friendly and very helpful. Management is upgrading and adding new features to the complex.
Very good staff and good maintenance servicesubmitted by Grishma R. - |Recommended: YesAwesome facility
Good Experiencesubmitted by Swati C. - |Recommended: YesStaying experience is good so far.Staff and maintenance people are good. All actions are taken immediately. As buildings are little old which results in few complaints. I did have lot of complaints on trash not being collected in week, case was that trash was being collected from lower apartments but level up apartments were ignored most of the time. I really think that I am wasting my 20 each month.Given chance I would like to OPT out valley trash.
Nice locationsubmitted by Ajay A. - |Recommended: Yesclose to everything
Overall Good comfortable staysubmitted by Hardik C. - |Recommended: YesGood location, friendly staff, Quick maintenance services excellent plan layout...Loving my stay of more than 2 yrs counting.
Reviewsubmitted by Joseph F. - |Recommended: YesStaff and maintenance is top notch. The the buildings are showing their age, but the maintenance crew ha fixed any and every work order I have had within 24 hours. Great apartment complex, the view is unmatched in all of Irving. 5 5 - Would reccomend
Beautiful landscape. Great location submitted by Latarri O. - |Recommended: YesBeautiful landscape. Great location